Privacy Policy

cryptoréfills.com ("we", "us", "our") operates at cryptorefills.com and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data. By using our site, you agree to the practices described here.

• Account & Transaction Data: Email address, cryptocurrency wallet address, order history, and digital delivery codes sent to you.
• Technical Data: IP address, browser type, device identifiers, and pages visited, collected automatically via server logs.
• Communications: Any messages you send us via support channels or contact forms.
• No KYC: We do not collect government-issued ID, biometric data, or documents to verify your identity.

• To process and fulfill your orders (gift cards, top-ups, eSIM plans) and deliver codes to your email.
• To prevent fraud, detect abuse, and ensure platform security.
• To respond to your support requests and send transactional communications (order confirmations, delivery notices).
• To improve site performance and user experience through aggregated analytics.

• Gift Card & eSIM Suppliers: We share order details with upstream digital product providers solely to fulfill your purchase.
• Payment Processors: Cryptocurrency payment processors receive your wallet address and order amount to validate transactions.
• No Sale of Data: We never sell, rent, or trade your personal data to third parties for marketing purposes.
• Legal Obligations: We may disclose data when required by law, court order, or regulatory authority.

We retain transaction records for up to 5 years to satisfy legal and financial reporting obligations. Support communications are kept for 2 years. Technical logs are purged after 90 days. You may request earlier deletion of non-legally-required data at any time.

We implement TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, and access controls limiting staff access to personal data on a need-to-know basis. While we take commercially reasonable measures, no system is entirely breach-proof; we will notify you promptly if a breach affects your data.

Our services are intended for users aged 18 and over. We do not knowingly collect personal data from children under 13 (or under 16 in the EU). If we become aware that a child has provided personal information, we will delete it promptly. Contact us at privacy@cryptorefills.com if you believe a child has submitted data.

We may update this Privacy Policy periodically. Material changes will be announced via email or a prominent site notice at least 14 days before taking effect. The "Last Updated" date at the top of this page always reflects the current version. Continued use of the site after the effective date constitutes acceptance of the updated policy.